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    support

"How can an intelligent creature think that it's okay to use the atmosphere as a dump?" - David Suzuki

   
Support

This section is for existing ecobutton™ users who are experiencing technical issues relating to their software or hardware.

Common Support Queries: (click the following queries for solutions)
     
  Windows Vista Related Solutions
   
1. After I wake from ecomode a password is needed (Vista)
   
2. After my computer wakes a hardware device doesn't respond (Vista)
   
3. After Pressing the ecobutton my computer wakes almost instantly (Vista)
   
4. Miscellaneous Problems Fault finding (Vista)
   
5. Optimal Setting of your ecobutton™ (Vista)
   
6. Pressing the ecobutton issues "Prepairing to standby" (Vista)
   
7. When I press a key on my keyboard to wake my PC nothing happens (Vista)
   
8. Error message "Windows cannot find ecobutton" (XP and Vista)
   
   
  Windows XP Related Solutions
   
1. After I wake from ecomode a password is needed (XP)
   
2. After my computer wakes a hardware device doesn't respond (XP)
   
3. After Pressing the ecobutton my computer wakes almost instantly (XP)
   
4. Error message "Standard 101/102-Keyboard prevents standby"(XP)
   
5. Miscellaneous Problems Fault finding (XP)
   
6. Optimal Setting of your ecobutton™ (XP)
   
7. Pressing the ecobutton issues "Preparing to standby"(XP)
   
8. Error message "Standby not supported" (XP)
   
9. When I press a key on my keyboard to wake my PC nothing happens (XP)
   
10. Error message "Windows cannot find ecobutton" (XP and Vista)
   

You might also find the answers you need in our FAQs section >>here
   
If you are still experiencing technical difficulties and cannot find the answers here, please contact us at the link below and a member of our support team will be in touch. We aim to respond to all enquiries within 24hrs
>>email here
© 2007-2009 Invent Technology Solutions Ltd. ecobutton® is a registered trademark of Invent Technology Solutions Ltd
International Patent Application PCT/GB2008/002659 pending / Chinese Utility Model 200890000005.2 pending Foreign rights reserved